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Press Release - TaxHelp911
Call Toll Free: 1-866-829-8255
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WYANDOTTE, MI – January 29, 2003
TaxHelp911.com is “back from the future” as it debuts
its live interactive web site in the present. This site is definitely
unique. Just for starters, it allows anyone who needs assistance
with preparing income taxes, or small business bookkeeping, to log
onto the web site (www.TaxHelp911.com) and see live, real time streaming
video of receptionist and tax preparation activity (live people
working) in the Wyandotte Tax Support Office Hub. Visitors do not
need a camera. Visitors see and talk live with the Tax Support Office
Hub personnel from their own computer and telephone, while the Hub
only talks to visitors but can’t see them. This gives visitors
complete visual privacy. Now you can get your income tax prepared
live, without the drive…while still in your bathrobe.
Upon arrival at the web site, visitors simply telephone toll free
to schedule live video “cyber” appointments with tax preparers
or bookkeepers, while seeing (via internet) and talking (via telephone)
live to a real receptionist. It’s just like walking into a
physical office environment - without the drive. The needed tax
documents are sent instantly to the tax preparer prior to interview
time via e-mail or fax. For those with a more relaxed schedule they
can “snail”-mail (US post office) documents. Visitors
are then interviewed (immediately or by pre-scheduled appointment)
right from the comfort of their home computer and telephone. They
will see and talk live to their tax preparer without the inconvenience
of expensive, time consuming traffic jams, baby sitters, job down
time. Employers may even allow employees to “beam in”
from work to maintain work force efficiencies.
At tax interview time visitors log onto the web site, call toll
free to establish two-way voice communications via telephone, then
simply click a tax preparers Live Silhouette Image (or enter a password)
to establish one-way visual communication via internet. This allows
visitors to "beam in" directly to their tax preparers
private “cyber” office for their personal tax interview
- from anywhere. The “cyber” visitor then begins phone
conversation with their tax preparer while they see their preparer
via live streaming video over the Internet. Privacy note: visitors
can see, but can not be seen.
So, face to face, desk to desk from anywhere. This technology now
eliminates local geographical market area choice restrictions placed
upon clients who want to shop around for better tax preparers or
pricing. The only thing they can’t do is “shake hands”,
but they can get a smile.
Now clients only need access to the Internet to have their tax returns
completed and e-filed for fast refunds from wherever they are in
the world. This is great news for people who take winter vacations
but won’t leave home “until my taxes are done”. This
also eliminates the worry and frustration of navigating web sites
that offer “do it yourself” tax preparation services for
those people who are not up to that challenge. During the first
105 days of the year, sixty percent (67 million) of all income tax
returns filed employ the services of paid preparers. So there is
a tremendous market for this convenient service.
TaxHelp911.com also offers free courtesy answers to visitor’s
tax questions for those who don’t need or want a cyber appointment.
Questions are gladly taken via toll free phone calls, live chat
sessions, e-mail, fax or “snail” mail and answered by
knowledgeable tax preparers instantly if possible, or within 24
hours. It’s like having your brain connected to the tax preparers
brain embracing all available modern connectivity methods in one
place.
Tax preparers can also use the web site to beam into one of the
many physical (cyber connected) tax preparation office hub locations
being established in the Detroit Metro area. The tax preparer can
be working from anywhere in the world while they meet with clients
who still travel on physical highways to traditional tax offices
for their tax preparation needs. Clients or tax preparers are no
longer bound by common geographical restraints for physical meetings,
yet they are still able to enjoy meeting “face to face”,
literally.
Additionally, from the TaxHelp911.com web site, tax preparers and
their clients can both meet in “cyber” space from the
comfort of their own homes. That means a client in New York can
now be serviced by a tax preparer in California with no physical
office building being required to facilitate the meeting. The office
building overhead cost savings can begin to be squeezed out of customer
prices, helping to keep a lid on escalating fees. No longer do tax
preparers have to leave their costly homes empty all day while they
travel to another costly (office) building to make their living.
Up until now, the cost of both buildings has been “baked”
into client fees. Now tax preparers come together with clients in
low cost cyber-space, from anywhere, anytime, to link up and get
the seasonal tax-filing chore completed quickly. Both now enjoy
a new world of time, travel, cost savings, and income flexibility
never before seen in this industry. Tax preparers will become more
available to clients from all over the Internet who seek out preparers
with good track records for getting the job done accurately, quickly,
and at a fair price. Plans are moving forward to embrace the legal,
insurance, banking, and mortgage worlds into TaxHelp911.com.
According to Don Burniac, the creator of TaxHelp911.com, people
can now be anywhere in the world and still come together, in real
time, over the Internet. His creation is the result of over 30 years
of relentless pursuit of technological perfection in the accounting
and tax industry. His grandfather started in the tax business back
in 1934, four generations ago. The goal has always been to reduce
the high stress that is so common in an industry that struggles
hard to keep up with tax law changes, let alone changes in computerized
office technology. Burniac strives to keep the use of technology
simple for both client and tax preparer, a hard job behind the scenes
that is transparent to users at both ends. His vision is to empower
tax preparers and bookkeepers (and other "information industry"
workers) to live in Paradise, “on the beach” while meeting
live with clients all over the world, every day. No more working
in a harsh climate all your life, just to retire to the beach at
the finish line and be too exhausted to enjoy it.
After ten years in web development and since being listed on Internet
search engines in December, 2002, the calls have been coming in
from all over the country from both clients and tax preparers, including
locations such as Hawaii, Washington, New York, Florida, Tennessee,
California, as well as home based Michigan. All are logging on,
e-mailing, faxing and calling in for answers to their tax questions
and scheduling cyber-appointments. Preparers seeking flexible employment
are also logging on. This is a major competitive challenge to those
tax preparation and bookkeeping firms lacking this new technology,
still servicing their clients the traditional, time-consuming way
that tends to keep upward pressure on their client pricing structures
and high stress on their preparers.
Public acceptance of TaxHelp911.com has been astounding! This reflects
that the Internet is alive and growing in leaps and bounds. Everyday
more people discover that instead of transporting their physical
body over physical space at 45 miles per hour, they can travel with
their mind through cyber space over the Internet at the speed of
light …186,000 miles per SECOND. Are you connected?
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